Introduction

At Pixie Mama Baby Sensory® ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our classes.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information

We may collect the following personal information:

Contact Information: Name, email address, phone number, and postal address.
Child Information: Your child's name, date of birth, and any developmental or health information you choose to share with us.
Payment Information: Credit card details, billing address, and other financial information necessary for processing payments.
Account Information: Username, password, and profile information if you create an account on our website.
Class Participation Information: Attendance records, progress notes, and feedback.
Photos and Videos: Images and recordings taken during classes with your consent.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Time and date of your visit
Pages you view
Links you click
Other browsing information

How We Use Your Information

We may use the information we collect for various purposes, including to:

Provide, maintain, and improve our services
Process and complete transactions
Send administrative information, such as class confirmations and schedule changes
Personalize your experience and deliver content relevant to your interests
Respond to your comments, questions, and requests
Send you marketing communications about our classes, events, and special offers (subject to your consent where required by law)
Monitor and analyze usage patterns and trends
Protect against, identify, and prevent fraud and other illegal activity
Comply with our legal obligations

Sharing Your Information

We may share your personal information with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
Professional Advisors: Accountants, lawyers, and other professional advisors when necessary.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access to your personal information
Correction of inaccurate or incomplete information
Deletion of your personal information
Restriction or objection to certain processing activities
Data portability
Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are directed to parents and guardians of children. We collect information about children only as provided by their parents or guardians. We do not knowingly collect personal information directly from children under the age of 13 without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Pixie Mama Baby Sensory®
42 Bondi Road
Bondi Beach, NSW 2026
Australia
privacy@pixiemama.com.au
Phone: 0412 345 678